KATHLEEN KENNEY
UX DESIGN + RESEARCH
UX PROCESS
Kathleen brings 15+ years as an award-winning UX designer and researcher to a user first design approach, bringing art and science together. She has finely honed skills with interaction/UI design, researching data enabled solutions, creating intuitive information architectures, content strategies, multidisciplinary workflows, and collaborative leadership. Her process can vary from lean-startup-style quick turnaround projects to collaborative, multi-year, data collecting and iterative enterprise endeavors.
Discovery Activities
• Stakeholder Interviews • Goal Prioritization Activities • Proto-persona Development • User Journey Flows • Card Sorting • Content Mapping Workshops • KPI Mapping • More based on the individual needs of the project.
Hot Jar and Crazy Egg are tools for heat mapping, scroll mapping, and finding rage taps.
Miro and other online whiteboard softwares are great for leading collaborative workshops.
Optimal Workshop is my favorite tool for card sorting and tree testing.
Data Gathering, User Testing & Analysis Activities
Research Planning • Protocol Development • User Research Recruitment • Google Analytics • UserTesting.com • UserZoom • Contextual Inquiries • Journal Studies • A/B Testing • TreeTesting • Baseline & Validation Studies • More based on the needs of the project.
Research strategy and planning is a crucial part of any successful study.
Both qualitative and quantitative data gathering and analysis is vital for a successful deliverable.
Research Findings & Recommendations Artifacts
Personas • Wireframes • User Flows • Service Experience Maps • Information Architecture Diagrams • Content Strategy Development • Competitor Analysis • More based on the needs of the project.
Visual Design & Development Handoff Artifacts
UI Design • QA • Developer Story Time • Requirements Writing • Story Pointing • CMS & Design System Agnostic • Design System Strategy • Figma • Adobe Creative Suite •. Animation Story Boarding •. Interaction Story Boarding •
