Kathleen brings 15+ years as an award-winning UX designer and researcher to a user first design approach, bringing art and science together. She has finely honed skills with interaction/UI design, researching data enabled solutions, creating intuitive information architectures, content strategies, multidisciplinary workflows, and collaborative leadership. Her process can vary from lean-startup-style quick turnaround projects to collaborative, multi-year, data collecting and iterative enterprise endeavors.
• Stakeholder Interviews • Goal Prioritization Activities • Proto-persona Development • User Journey Flows • Card Sorting • Content Mapping Workshops • KPI Mapping • More based on the individual needs of the project.
Research Planning • Protocol Development • User Research Recruitment • Google Analytics • UserTesting.com • UserZoom • Contextual Inquiries • Journal Studies • A/B Testing • TreeTesting • Baseline & Validation Studies • More based on the needs of the project.
Personas • Wireframes • User Flows • Service Experience Maps • Information Architecture Diagrams • Content Strategy Development • Competitor Analysis • More based on the needs of the project.
UI Design • QA • Developer Story Time • Requirements Writing • Story Pointing • CMS & Design System Agnostic • Design System Strategy • Figma • Adobe Creative Suite •. Animation Story Boarding •. Interaction Story Boarding •